FAQs

  1. Click “Join a Team” from the event page.
  2. From the event page and click the Join a Team button near the top of the page.
  3. Search by team name.
  4. Just start typing and any matches will appear as you type. When you see the team you want to join, select it from the drop-down options.
  5. Complete your registration.
  6. Invite some friends to join you!
You can access your team page from the My Tickets page. If you’re the team captain, you can also manage your team. Here’s how to access your team:  1.     Log in to your Eventbrite account. 2.     Enter the email address you used to register for the event. -Note: If you’ve forgotten your password, no problem! Just enter your email address where it says “Forgot Password?” and we’ll send you an email to help set your new password. 3.     Scroll down to the Groups section and click on “[[ENTER TEAM NAME HERE]]”. 4.     If you’re the team captain and you’d like to edit your team name or password: 5.     Click or tap edit team info to the right of your team name. 6.     Make the changes you’d like. 7.     Save your changes.   As a team captain, you can also: -Edit your team photo -Edit your team description -Invite team members -Communicate with team members -Track how much money your team has raised   Note: only the team captain can edit the team page, invite others to join the team, and edit the team page.    
// HOW TO SEE WHO’S ON YOUR TEAM //  
  1. Access the My Tickets section of your account.
  2. Look to the Groups section beneath your Current Orders.
  3. Just click or tap on the team name to see the full list of members.
Destination Races does not offer any refunds. We offer credits but no actual refunds. If you have purchased a race and cannot run it, you may do a transfer for a $20 fee. Try looking at our Facebook Page for runners looking to buy a bib.
This race starts at 7:00am PST.
See The Course page for details.
See the Transportation page for details
This varies from race to race; see Race Info for details.
Medical aid is provided at designated aid stations along the course and will be equipped to provide basic first aid. EMT service is positioned at the start line and will follow the runners to the finish. The main medical tent is located at the finish line and is available to assist runners with various ailments. Participants who require medical evaluation on the course may be transported to a local hospital. More information can be found on the Medical page.
Transportation to the finish area for stranded or slow walkers without medical problems is provided via the SAG vehicle. In the event you cannot finish the race, please make your way to the nearest aid station and ask for SAG assistance. The SAG vehicle will be following the final runner/walker and will pick up as they pass aid stations.
Visit the Race Info page for more details.
Typically, all race results are posted within a few hours after the race. Visit the Results & Timing page for more details.
The official race photography company typically posts the race photos within 4-5 working days after the race. Runners can sign up to be notified once the photos have been posted. Our official promotional photographer will also post pictures. Visit the Memories page for more details.
Yes, the race wouldn’t exist without the support from hundreds of volunteers! While we have various organizations that provide volunteers, we also welcome individuals to sign up to volunteer. Please visit the Get Involved page for more details.
For online registration problems contact customer support for Eventbrite at Eventbrite Support Hours:  24/7
  1. Find your email order confirmation. Your ticket is attached to your order confirmation as a PDF file.
  2. Or, find your ticket barcode and event information using the Eventbrite app for iOS or Android.
  3. Or, Log in to Eventbrite like you normally would, or go here and enter the email address you used at registration to get started, then enter your password. Access the Account Menu and select My Tickets. Then find your order (under Current Orders), select View Order, and choose Print Tickets
Tip: If you haven’t set a password for your account, we’ll send you an email with a link to set your password. If you’ve forgotten your password, select the Forgot Password? link to reset it.
HOW TO FIND YOUR TICKET
  1. Find your email order confirmation. Your ticket is attached to your order confirmation as a PDF file.
  2. Or, find your ticket barcode and event information using the Eventbrite app for iOS or Android.
  3. Or, Log in to Eventbrite like you normally would, or go here and enter the email address you used at registration to get started, then enter your password. Access the Account Menu and select My Tickets. Then find your order (under Current Orders), select View Order, and choose Print Tickets
Tip: If you haven’t set a password for your account, we’ll send you an email with a link to set your password. If you’ve forgotten your password, select the Forgot Password? link to reset it.
EDIT / TRANSFER You can update the information on your order (like name, email address, or answers to the organizer’s questions) from Current Orders under My Tickets. 1. Go to My Tickets. After logging into your Eventbrite account, access the Account Menu. Then select My Tickets to go to your My Tickets page. 2. Select “View Order.” Locate your order and select View Order to display the information collected during registration. 3. Select “Edit.” If you want to “transfer” your tickets to someone else, just change the name. We recommend updating the email address as well and checking the box to send the new attendee a confirmation email with all the ticket/registration information they’ll need. 4. Save your changes. Once you’re done, select Save to save your changes.
Race Extras can be selected during registration or if you have already registered, you may purchase them separately. See Race Extras page for details.
  1. Click “Create a Team” from the event page.
  2. Find the event page and click the Create a Team button near the top of the page.
  3. When you click Create a Team, you’ll be prompted to add a team name (if you’re logged in—otherwise you’ll need to do this first with Facebook or your Eventbrite account). If the name is already taken, we’ll let you know.
  4. When you create a new team, you may also need to create a team password that you’ll need to provide to others you invite to join you.
  5. Click Continue to make your team live.
  6. If you haven’t already, kick things off by registering for the event through your brand new team page—or get busy customizing your team page by clicking “No thanks.”
Yes, you can start the transfer process to join a group from your order details view. Note: If you’ve already registered for an event, don’t join a group through their page or you’ll be registered for the event twice. For step-by-step instructions, check out this Help Center tutorial: http://help.eventbrite.com/en_us/t/can-i-join-a-group-after-registering-individually  
The Race Expo is held the day before the race and is open to the public and free. We recommend attending the expo! However, Early Packet Pickup and Race Day Packet Pickup services may be available for the runners that cannot make the Race Expo. See Packet Pickup Options page for details.
Yes, you may authorize a friend, teammate or family member to pick up your race packet for you. They must bring a copy of your photo ID to packet pickup. Be sure to have them look up your bib number first upon arrival as bibs are distributed by number, not alphabetically.
Although there will not be a Second Chance Wait List this year, we are encouraging runners to connect with our Charity Partners for available bibs. Check out our Charity page for more information
Refunds are NOT allowed, but you may transfer your registration to another runner or request a partial credit to a future race. Details can be found on the Transfers & Credits page.
Cash, Visa, MC, Amex, Discover
If you are unable to find answers to your questions on the website, please email a Destination Races representative at raceinfo@destinationraces.com